ABOUT COMPANY
From Surveys to Quality Auditing Campaigns!
From Surveys to Quality Auditing Campaigns!
Remote Operators have an important role to play in helping you to improve the performance of your store. Without them, you could miss those fine details that mean the difference between poor or great service. Remote Operator fills out a survey or report providing information about their interactions and the products.
With them, you stand a better chance at ensuring you stand out as the go-to store for your customers.
A remote operator is a professional hired by a private business operator or marketing research company to shop at one or several locations and report back on the overall customer experience. It’s one of the few job opportunities in which you can bank on your shopping skills:
- Evaluation of the Business’ and Store Items
- Service/Product Availability and Quality
- Quality of Customer Service
With roots dating back over 8 years, Shopping Guide Company is a veteran in delivering high performing quality auditing programs and is one of the most technologically advanced providers in US. While many people equate quality auditing with loss prevention, we take it far beyond that.
It's about measuring different touchpoints within your buyers’ journey.
You can ask for testimonials by contacting returning customers.
"The Shopping Guide continues to be a trusted and valued partner. The actionable data provided by the quality auditing and age verification programs helps us understand our customer experience standards and identify areas for growth and training."
"If you're looking for an easy-to-understand, helpful introduction into all things quality auditing, you'll love The Shopping Guide. From the very first "Become a Remote Operator" page, they make it very clear what to expect, from your Independent Contractor Agreement to the steps of their assignment process."
"The best of the quality auditing companies that I have worked for. Efficient, friendly and understanding managers. Seems to be well organised and run. Good place to work. Nice people."
"This is not a job to rely on for full-time pay, but is a great sideline if you need lots of flexibility! There is a help desk and you can email them if you have an issue."
"5 week's in Shopping Guide Company & I have just submitted my 4th complete assignment to Shopping Guide today. I have been paid fully for my first 3 assignments that were completed successfully :) (& No, I am not paid to write these reviews. Just for the assignments completed successfully)"
“Fantastic hours, choice of work, and flexability. They are a legitimate company, and compared to many places, many are good people. Gook Luck!”
