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DRIVING A POSITIVE IMPACT

Analyzing and Understanding Competitors: Reducing Revenue Leakage!

Quality Auditing & Customer Service

Here's to Your Success

These days, the success of any business is determined by the satisfaction and loyalty of your customers. In order for a business to survive and prosper, it not only needs to have aggressive pricing - it must offer the absolute best customer service. Competition for business is fierce in today’s economic climate. We connect work with workers to offer data collection and marketing services.

The Shopping Guide has radically reimagined quality auditing, offering retailers a smarter, faster, more affordable link to customer experience insights. You’ll be helping your local stores, restaurants and services perform more efficiently while earning an income.

We have a passion for creating world class customer experiences.

If you’d like to help improve the level of customer service of the retail and service businesses in your area and make great money in your spare time, you can sign up to become a Remote Operator.

Shopping Programs

Secret Shopper Orientation

Your customers' feedback matters. When you begin to see your store as a place of work rather than a fresh environment, many simple details become overlooked. Your customers' feedback will not only pinpoint areas that your store is already succeeding, but also present areas in which growth can occur.

Our goal is to help you keep doing what you are already doing right, and strengthen what can be done better. You’ll know the answers to all of the above questions and the feedback will help you focus your efforts.

Over time our research will help your business analyze trends, track improvements, and make your brand stronger one pint at a time. Our goal is to make every customer become a repeat customer.

We forge strong, collaborative partnerships with stores managers. Entrepreneurs, you are this world’s true innovators, the change-makers of your time. We are here to stand by you, to support you and bring you expertise along the way.

Customer Quotes

You can ask for testimonials by contacting returning customers.

James Fernando

Wonderful Support!

"The Shopping Guide continues to be a trusted and valued partner. The actionable data provided by the quality auditing and age verification programs helps us understand our customer experience standards and identify areas for growth and training."

Jacques Philips

Awesome Services!

"If you're looking for an easy-to-understand, helpful introduction into all things quality auditing, you'll love The Shopping Guide. From the very first "Become a Remote Operator" page, they make it very clear what to expect, from your Independent Contractor Agreement to the steps of their assignment process."

Venanda Mercy

Great & Talented Team!

"The best of the quality auditing companies that I have worked for. Efficient, friendly and understanding managers. Seems to be well organised and run. Good place to work. Nice people."

James Fernando

This is simple!

"This is not a job to rely on for full-time pay, but is a great sideline if you need lots of flexibility! There is a help desk and you can email them if you have an issue."

Jacques Philips

Solid Choices!

"5 week's in Shopping Guide Company & I have just submitted my 4th complete assignment to Shopping Guide today. I have been paid fully for my first 3 assignments that were completed successfully :) (& No, I am not paid to write these reviews. Just for the assignments completed successfully)"

Venanda Mercy

Happy with the results!

“Fantastic hours, choice of work, and flexability. They are a legitimate company, and compared to many places, many are good people. Gook Luck!”

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