About The Shopping Guide

We commit to business practices that are responsible, fair and promote the highest standards of integrity. Our unique services are customized to meet the client's needs, and we need shoppers of all demographics from all America to help meet those needs!

Our values, purpose and future

We Work With Everyone

We all have to start somewhere. Our team have the experience to deliver projects from large commercial retailers to small businesses and everything in between. Our commitment and work are backed by our endowment, which allows us to take a long-term view. We all work together to help you realise your business goals.

We recognize that the business we support need more than capital to scale and grow. Understanding the perceived level of service you are offering to your customers is impossible without measuring the level of their engagement and satisfaction.

If you need a skilled Remote Operator for check your business, or if you would just like us to Secret Shop your competitors, we have a solution. That great customer service should be the number one focus for businesses looking to succeed and build a sustainable and growing client base.

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Our unique approach

Quality Auditing Service

The Quality Auditing is a form of research for our clients to understand the truth about what's happening in their stores. It is also just as important to potential customers that the team member they are dealing with has a good grasp of the product they are selling, the features and benefits; great product knowledge.

Where a business experiences high, sustainable growth, driven by a new source of competitive advantage or due to its strong positioning in a high growth market. We seek to be an active company to help you realise the full benefit of our vast expertise. We recognize that the business we support need more than capital to scale and grow.

The Remote Operator offers a massive range of bespoke services that deliver the answers you want with minimal fuss, leaving you time to work on your business.

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Our Story

We have a portfolio of market-leading companies with high exposure to attractive long-term trends.

We are convinced that competent individuals with different perspectives and experiences make all the difference.

2023

Our Company is a veteran in delivering high performing Remote Operator programs and is one of the most technologically advanced providers in US. While many people equate mystery Shopper with loss prevention, we take it far beyond that.

2022

The Shopping Guide navigates COVID-19 with strong revenue and profit results and no layoffs, furloughs, or pay cuts, while driving a remote-work culture defined by “high performance combined with compassion.”

2021

In 2021 our services increased significantly to include full quality auditing service and advertising. Our years of experience, combined with our talented sales and creative staff make Shopping Guide LLC a great resource for both new and established organizations.

2020

The Shopping Guide Company has grown from 75 employees and $300 thousand in annual revenues in the United States in 2014 to become a global enterprise with more than 500 employees and $6.58 million in revenues during 2018.

2019

Today the Shopping Guide is a leader in communications, experience, commerce and technology, and home to many of the industry’s most admired and successful agency networks. Our Company has another year of record revenue and profits.

2018

The Shopping Guide begins offering a broader array of products and services to clients, including curated meetings, surveys, and events. Our Company has almost 300 employees and continues to focus on growth –especially in international financial services– and executing in new client segments.

2017

Our experiences led us to launch innovative technology products to meet your business needs of today and grow with you tomorrow. With our services, you’ll never again struggle to Listen to your customers, Interpret the results, and Act on the data.

2016

The Shopping Guide was founded in New York City as a marketing and consalting company focused on sector-specific reports for business. The Company initially produces reports by engaging industry experts to write about business industries undergoing massive technological or regulatory change.

2320

Partners

1150

Active Shoppers

8

Years Completed

Easy-to-use Features

We lead our markets in client satisfaction as our team members are dedicated to providing service and the highest level of quality.


Sectors, Survey Types & Criteria for Quality Auditing


Important Sectors

- Retail

- Online Shopping

- Credit Industry

- Automotive Industry

- Telecommunications

Criteria

- Accuracy

- Quality of Items

- Quality of Service

- Quality of Advice

- Sales Quality

The Process of Quality Auditing

- Determination of Objectives

- Formulate Requirements

- Implementation

- Evaluation

- Expanding the Strengths

$477

Year

250 Email Addresses

125GB of Storage

140 Databases

60 Domains

24/7 Unlimited Support

$485

Year

150 Email Addresses

65GB of Storage

60 Databases

30 Domains

24/7 Unlimited Support

$500

Year

250 Email Addresses

125GB of Storage

140 Databases

60 Domains

24/7 Unlimited Support

Customer Quotes

You can ask for testimonials by contacting returning customers.