If you’re like most remote operators, you really enjoy your job. Seriously, what’s not to like? You get to check out all kinds of businesses, meet new people in your community, sample services and products you may have never known about… and get paid for your time!
Although sharing your experiences with friends and family is fun and often entertaining, don’t forget that confidentiality agreement you signed when you became a remote operator. You probably don’t recall all the points of the document but it’s basically a promise you made to keep silent about all the details of your assignments. Sure, it’s often difficult to keep your anecdotes vague, but sharing facts and particulars not only violates your contract and jeopardizes your job, it could cost the quality auditing company a client.
Here’s a list of details you need to keep under wraps as a remote operator:
Pay Rates
Discussing salaries and pay rates has always been considered in questionable taste, no matter what your job. You always risk sounding like you’re complaining or bragging, neither of which endears you to anyone. And in this case, you’re also breaching your contract with the Shopping Guide LLC – and you don’t want to lose your job.
Client Names
This falls under the old “don’t kiss and tell” policy that’s been around since humans started walking upright. Clients hire quality auditing companies to help them gain a competitive market edge and rightfully expect that business relationship to remain private. Revealing client names could easily get back to them through the grapevine, so don’t risk it.
Shop Results / Scores
Quality Auditing companies entrust you to objectively assess your assigned shops and keep those results between you and them. These evaluations are crucial to clients as they analyze problem areas and successful business aspects and revealing these facts is strongly prohibited.
Blank Forms / Scorecards
You’ve noticed how different each form is for every report you complete. This is because quality auditing companies work personally with each client to make sure their evaluations target specific business practices they believe need a closer look. These forms and scorecards should always be left home while you shop or concealed in a folio or notebook where no one can see them.
Shop Guidelines and Standards
Just as a magician passionately guards his secrets to ensure his success, keeping shop guidelines and standards confidential is vital to quality auditing clients. Clients spend immeasurable time and money developing strategies unique to their businesses to keep them ahead of the game and if any of those tactics fell into competitors’ hands, it would be disastrous.
Making sure you hold up your promise to protect the privacy of the company and their clients ensures your job security and builds a solid business relationship that can last decades.
